title_iconImportant Notice Regarding measures against New Coronavirus Infection


April 2020

russia_title02 Request to wear a mask for prevention of hospital infection.


Hibiya Clinic and Traveler Health Checkup Clinic are open as usual. Please wear a mask. Masks are also available at the reception.

Hibiya Clinic and Traveler Health Checkup Clinic are open as usual.

The government has issued an emergency declaration for a new coronavirus infection.

Our clinic is doing business as usual by the minimum staff. We may let you wait longer than usual, but we appreciate your understanding and cooperation.

Business hours may be shortened in the future. For the latest information, please check our website and phone.

Business hours of each section

It’s now open as usual, Please wear a mask Request to wear a mask for prevention of hospital infection.

If you do not have it, please contact the reception.

We appreciate your understanding and cooperation. Please cooperate in strengthening infection prevention,

Request to wear a mask for
prevention of hospital infection.
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russia_title02 Those who returned from overseas within 14 days (New Coronavirus Infection Control)


According to a notice from the Japanese government, people who returned from overseas within 14 days cannot be consulted.

Please wait at least 14 days after returning to Japan.

This restriction will be changed subject to future situations.

Please confirm on homepage and telephone.

How long is the incubation period for COVID-19

The “incubation period” means the time between catching the virus and beginning to have symptoms of the disease. Most estimates of the incubation period for COVID-19 range from 1-14 days, most commonly around five days. These estimates will be updated as more data become available.

WHO “incubation period” >>>

Useful information links

Prime Minister’s office>>>

Ministry of Health, Labor and Welfare>>>

russia_title02 If you suspect a new coronavirus infection (COVID-19), you cannot consult a doctor.


A person who is determined to be positive by PCR. Person who has close contact with infected person.

Person whose body temperature is 37.5 degrees or higher.

Those who have returned from overseas within 14 days.

People with new coronavirus symptoms.

This restriction will be changed subject to future situations.

Please confirm on homepage and telephone.

English medical certificate section
Tel. 81-3-3217-1105  03-3217-1105

russia_title02 Suspected new coronavirus infection (COVID-19)


If you have the following symptoms, you may not be able to consult a doctor because a new infection with coronavirus is suspected.

  • Strong malaise
  • High fever (37.5℃)
  • Cough / sputum
  • Breathlessness / shortness of breath
  • Headache
  • Sore throat
  • Stomach ache
  • Nausea
  • Diarrhea
  • Various symptoms of cold

If any of these symptoms are present you may not be able to consult a doctor, because a new type of coronavirus infection is suspected.

If attendants (parents, acquaintances) have these symptoms, you also will not be able to consult a doctor.

Hibiya clinic does not have a negative pressure chamber and cannot prevent infection.

In terms of protecting healthy patients and staff from nosocomial infections, we suspend consultation.

Thank you for your understanding and cooperation.

russia_title02 Suspension of medical certificate on the day without reservation


Suspension of medical certificate on the day without reservation

Reservation is indispensable for all medical certificates

English medical certificate section

Tel. 81-3-3217-1105  03-3217-1105

Thank you for your understanding and cooperation.

russia_title02 Regarding medical certificate related to new corona infectious disease.


PCR test cannot be performed at this hospital.

Tests that can be performed at our hospital are only Consultation by interview(Respiratory symptoms)and X-ray inspection.

We cannot prove that you are infected with COVID-19 or not.

There is no promise that the authority will accept the certificate.

There is no promise that the present certificate will be accepted in the future.

The medical certificate is issued only when you understand these.

Request for cooperation

  • Subjective symptoms are recorded in accordance with self-reported
  • Persons with corona symptoms should not board an airplane or ship
  • People with corona symptoms do not use public transport. Please wait at home or consult a designated medical institution.
  • According to a notice from the Japanese government, people who returned within from overseas 14 days cannot be consulted.
  • Please wait at least 14 days after returning to Japan.

This restriction will be changed subject to future situations.
Please confirm on homepage and telephone.

russia_title02 Government announcement


According to the announcement on February 25, if the symptoms of the cold are mild, treatment at home is in principle, if the symptoms worsen, please contact the consultation center.

Hibiya clinic does not have a negative pressure chamber and cannot prevent infection.

In terms of protecting healthy patients and staff from nosocomial infections, we suspend consultation. Home medical treatment is necessary foe a mild case.

Home medical treatment is
necessary foe a mild case

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russia_title02 Guidelines for consultation provided by the Ministry of Health and Welfare


  • Continuous symptoms of the cold and fever (above 37.5℃) for more than 4 days.
  • Strong malaise
  • Fever (above 37.5℃)
  • Cough / sputum
  • Breathlessness / shortness of breath
  • Headache
  • Sore throat
  • Stomach ache
  • Nausea
  • Diarrhea
  • Elderly people, diabetes, heart failure, respiratory diseases (such as COPD), dialysis, immunomodulators, anticancer drugs
    If the above person has symptoms for more than 2 days.
russia_title02 Guidelines for consultation provided by the Ministry of Health and Welfare


Tokyo New type coronavirus infectious disease telephone consultation counter
Tel.0570-550571  ( Available from 9:00am to 9:00pm including weekends and holidays.  Language:English、Chinese、Korean)

Useful information links

Prime Minister’s office>>>

Ministry of Health, Labor and Welfare>>>

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